Old Trivium World Login

EDIT: By way of introduction, I'm Jeremy Rosen and I head up the online team with Roadrunner Records. I've overseen the development of the site with Laurent, Luke, the band, and the fan club.


EDIT 2: I have been made aware of some possible renewal issues. Both the Trivium and Roadrunner teams are aware of this and are addressing with Artist Arena, the new company managing the fan club. We will have a billing contact up shortly and will make sure everyone who has paid to be a member is taken care of.

Hey fan club members!

I'm trying to help get to the bottom of issues with logging in with your old accounts and passwords. We have all of your old fan club membership data in place.

First things first, is anyone having an issue logging in with the EMAIL associated with their old fan club account and password?

Second, if you are have you tried resetting your password?

Last: if none of this works have you tried logging in with your old user name, but adding trivium at the front like this: trivium-username?

Please post in comments or use the Feedback widget and we'll get to the bottom of this.

Jeremy Rosen / Sep 15
40

Leave a comment (40 Responses)

 Stat_181352_10101270301557299_114042256_n
On September 15, 2009 4:06:52 PM UTC

Jeremy Rosen SAID:

@dgO_o: Some sections, like the bio, are closed for commenting.

 Stat_greenfirepb142098
On September 15, 2009 4:03:55 PM UTC

dgO_o SAID:

hm.. i can't comment some sections like bio

 Stat_181352_10101270301557299_114042256_n
On September 15, 2009 3:56:52 PM UTC

Jeremy Rosen SAID:

@aoife: Are you using the same email address associated with your old TriviumWorld.com account to log in?

@trivium-jjlang: Can you send me a private message with your email address?

 Stat_1101090003
On September 15, 2009 3:55:02 PM UTC

localinfidelity SAID:

@aoife: I'm getting the same thing =/

 Stat_dscf2270
On September 15, 2009 3:43:30 PM UTC

aoife SAID:

Mines let me log in buts telling me i need to upgrade to access some stuff

 Stat_181352_10101270301557299_114042256_n
On September 15, 2009 3:06:06 PM UTC

Jeremy Rosen SAID:

Marvin, I believe we've got you sorted.

 Stat_fbpic
On September 15, 2009 1:36:39 PM UTC

AshesArise SAID:

Thanks Jeremy :)
be cool when it all gets sorted.

TO BATTLE!!

Chris

 Users_avatars_stat
On September 15, 2009 1:15:55 PM UTC

Justin 5B SAID:

Thanks for the hard work Jeremy!!!

- Justin

 Stat_deanme
On September 15, 2009 12:47:31 PM UTC

Marvin SAID:

hi, both login methods won't work for me.
and the strange thing is when i click 'forgot password' and type in my old TW-accounts email-adress it says: "We can't find that account. Try again." but the strange thing is that i recieve email notices via my old adress, for example: user xy is following you on triviumworld... thats confusing me?!

but i'm sure you guys will fix it! :D
thanks for the work you put in

 Stat_dscf1004
On September 15, 2009 12:12:36 PM UTC

Harry SAID:

Right on, looking forward to getting everything sorted.

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