this is going to be a rant but I dont really care as I my membership soon runs out.

I joined triviumworld back at the start, the first year was great meeting new people, the band members and getting the package. However, from then it went down hill. What i really care about is the membership package. Ive renewed for 3 years now and have only received 1 package. I have paid money to join and after 2 years of not receiving a package i feel cheated out of my money and would like refund for 2 years but that isnt going to happen. The same excuse of "the fanclub is just new, give it some time" isnt good enough anymore, there are no clear answers from anyone. I know it isnt the admins fault, its the people above them. I am not going to be renewing my membership, im better off throwing £30 in the bin. Shame, real shame.

actually no, I would like a refund for two years. By not supplying me with my packages you have broken your membership contract. this was a birthday present and I haven't received what I am meant to get.