Current News

Attention Trivium fans! VIP ticket packages are still available for the upcoming "Into The Mouth Of Hell We Tour" dates below. On top of the free download of Trivium's set that comes with every ticket, you will also receive a one year membership (or renewal) to the Trivium World fan club, a meet & greet with the band, a limited edition hand-signed poster, plus access to download 2 additional Trivium shows from the tour (participating shows only)!

Here are all the dates, locations and ticket links (Username: trivium, password: shogun):

9/26/2009 Knitting Factory Concert House Spokane, WA
9/28/2009 Senator Theatre Chico, CA
9/29/2009 Catalyst Santa Cruz, CA
10/1/2009 Glasshouse Pomona, CA
10/2/2009 Ventura Theatre Ventura, CA
10/3/2009 House of Blues Las Vegas, NV
10/6/2009 Emo's Austin, TX
10/7/2009 Concrete Street Amphitheatre Corpus Christi, TX
10/9/2009 Music Farm Charleston, SC
10/10/2009 Jester's Pub Fayetteville, NC
10/11/2009 Orange Peel Asheville, NC
10/12/2009 The National Richmond, VA
10/29/2009 The Masquerade Atlanta, GA
10/31/2009 Recher Theatre Towson, MD
11/1/2009 The Norva Norfolk, VA
11/3/2009 Northern Lights Clifton Park, NY
11/5/2009 Irving Plaza New York, NY
11/6/2009 The Palladium Worcester , MA
11/8/2009 Webster Theater Hartford, CT
11/9/2009 Le Medley Montreal, QC
11/12/2009 Sound Academy Toronto, ON
11/13/2009 Clutch Cargo's Pontiac, MI
11/14/2009 Newport Music Hall Columbus, OH
11/17/2009 House Of Blues Chicago, IL
11/18/2009 The Cabooze Minneapolis, MN
11/19/2009 Pyramid Cabaret Winnipeg, MB
11/20/2009 Odeon Events Centre Saskatoon, SK
11/21/2009 Edmonton Events Centre Edmonton, AB
11/22/2009 MacEwan Hall Ballroom Calgary, AB
11/24/2009 Commodore Ballroom Vancouver, BC
11/25/2009 Showbox at the Market Seattle, WA
11/27/2009 The Warfield San Francisco, CA
11/30/2009 Marquee Theatre Tempe, AZ
12/1/2009 Sunshine Theater Albuquerque, NM
12/2/2009 Gothic Theater Englewood, CO
12/3/2009 The Beaumont Club Kansas City, MO
12/4/2009 Pop's Sauget, IL
12/5/2009 Cain's Ballroom Tulsa, OK
12/6/2009 House of Blues Dallas Dallas , TX
12/7/2009 House of Blues Houston Houston, TX
12/10/2009 The State Theatre St. Petersburg, FL
12/11/2009 Culture Room Ft. Lauderdale, FL
12/12/2009 Club at Firestone Orlando, FL

Hey folks, been working out a few issues with the site. We know there are still some issues with logging in, with being asked to upgrade, and with getting exclusive content messages when you're a paid member. Please make sure you try the below first.

If you are having trouble logging in, please try the methods here first.

If you can log in, but you're still getting asked to upgrade and cannot view any fanclub content, please use the Feedback tab at the left of every page on the site. Include your username and email address. We will look into your account for you.

For all billing inquiries please contact triviumworld@artistarena.com.

We've also rolled out some new features in the forum area in the last couple of days. Hope you like 'em!

Thanks again for your continued patience. We've got plenty more updates for you. Remember, let us know of any technical issues using the Feedback tab at the left of every page on the site.

Upgrade Messages When You're a Paid Member
As mentioned yesterday, we discovered that the site was running with a slightly out-of-date set of information on who had paid and who hadn't. We now have the correct set of data in-hand and will be processing it shortly. I will make another news post when this is done, but it should resolve this issue for most of you.

If it doesn't, we'll still take care of you.

Forums
Many of you are seeing posts from the old forums show up in site activity feeds, but are not able to access them. This is because the forums are imported, but have not been activated for public consumption yet. That you can see them in site activity is a bug, it does not mean you are missing out on anything.

Luke, Laurent, AshesArise, and the rest of the moderation team are working to clean up a few things and will be giving us an update shortly on when the Forums will go live again. We're sorry it's taking a little longer than expected.


Accounts
Just to repeat: if you had both a TriviumWorld.com login and a membership at the Trivium.org forum, we've done our best to match these up and combine the accounts by using your email address.

If you used different email addresses for each, there really isn't much we can do. You're going to have to pick your TriviumWorld.com account and use that from now on.


Pre-Sales, VIP Ticketing, Other Fanclub Bonuses
Artist Arena, the new fanclub company, will be coming online with us on the site within the next week and will start posting information about all of these items for fan club members soon. We will also have customer service contacts set up as soon as we can.

Again, Laurent and Luke are working with us to get fanclub exclusive videos, audio, and anything else straightened out.

If you haven't yet, please read this post from yesterday detailing how to log in. Taking these steps has solved issues for most users.

Welcome back to Trivium.org today! Thanks to everyone for their patience. You've been wonderful. I hope I've been addressing your concerns here, in private messages, and through the Feedback tab on the left of the site.

TriviumWorld/FanClub Issues
Former TriviumWorld.com member experiencing "upgrade now" or "become a premium member" messages? We believe we've discovered the issue. Turns out we were using an older database which does not reflect renewal status for many of you.

We should have that database in-hand later today and will process it within 24 hours of receiving it. The above won't solve issues for everyone, but will for most.


Forums
The forums have been migrated. We've retained over 400,000 posts from the old Trivium.org message boards and the TriviumWorld.com message boards. Finishing touches are being put on the presentation and the Trivium team will be going through and pruning some things here and there.

The former TriviumWorld.com forums will only be available to fanclub/premium members. The former Trivium.org boards will be available to everyone.

"What if I had an account with each?"
Well, we have done our best to match up accounts based on email addresses. Posts you made at Trivium.org have been linked to your former TriviumWorld.com login.

If your email address with both sites was different, you're going to have to use your former TriviumWorld.com account only.

We should be turning the forums on for everyone within a few hours. Barring any unforseen circumstances, of course!


Customer Service
We are setting up email addresses for you to contact Artist Arena, the new fan club company. If you have billing, renewal, meet & greet, VIP ticketing, or similar issues, you will need to contact them.

For all technical issues, please use the Feedback tab at the left of every page on the site or alert one of the web site admins.