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Old Trivium World Login

  • 15.09.09
    Old Trivium World Login

    EDIT: By way of introduction, I'm Jeremy Rosen and I head up the online team with Roadrunner Records. I've overseen the development of the site with Laurent, Luke, the band, and the fan club.

    EDIT 2: I have been made aware of some possible renewal issues. Both the Trivium and Roadrunner teams are aware of this and are addressing with Artist Arena, the new company managing the fan club. We will have a billing contact up shortly and will make sure everyone who has paid to be a member is taken care of.

    Hey fan club members!

    I'm trying to help get to the bottom of issues with logging in with your old accounts and passwords. We have all of your old fan club membership data in place.

    First things first, is anyone having an issue logging in with the EMAIL associated with their old fan club account and password?

    Second, if you are have you tried resetting your password?

    Last: if none of this works have you tried logging in with your old user name, but adding trivium at the front like this: trivium-username?

    Please post in comments or use the Feedback widget and we'll get to the bottom of this.

    40
    COMMENTS (40)
Trivium the Band's picture
on September 15, 2009 - 11:37am

EDIT: By way of introduction, I'm Jeremy Rosen and I head up the online team with Roadrunner Records. I've overseen the development of the site with Laurent, Luke, the band, and the fan club.

EDIT 2: I have been made aware of some possible renewal issues. Both the Trivium and Roadrunner teams are aware of this and are addressing with Artist Arena, the new company managing the fan club. We will have a billing contact up shortly and will make sure everyone who has paid to be a member is taken care of.

Hey fan club members!

I'm trying to help get to the bottom of issues with logging in with your old accounts and passwords. We have all of your old fan club membership data in place.

First things first, is anyone having an issue logging in with the EMAIL associated with their old fan club account and password?

Second, if you are have you tried resetting your password?

Last: if none of this works have you tried logging in with your old user name, but adding trivium at the front like this: trivium-username?

Please post in comments or use the Feedback widget and we'll get to the bottom of this.

Comments

laralara10's picture

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Jeremy Rosen's picture

Marvin, I believe we've got you sorted.

Jeremy Rosen's picture

@dgO_o: Some sections, like the bio, are closed for commenting.

Inf3rnoCBV's picture

i have signed up to the premium fanclub but when i login it still says i need to sign up my account name is b3n666

localinfidelity's picture

@aoife: I'm getting the same thing =/

Jeremy Rosen's picture

@trivium-sicmaggot: It depends on whether you renewed or not and whether you were one of the people who may have had a renewal error under the old system. Please send me a private message about this and I will look into it.

a7x9269's picture

cant access my trivium world premium account. had to create new account here to even comment. My screen name for the old trivium world was a7x9269...thanksi

trivium-nick_fan's picture

I can login but it says I am not a member...been a member since this started in '07.....please fix!!

Ela's picture

I couldn't log in with my old password, but I got a new one and it took me to my membership information page.
I renewed my account before TW went offline and also got the email that my membership is renewed.
Just to be sure it's all good: On the site with my membership information it says:
"You have no active subscriptions" "add/renew subscription"
and this payment history is confusing me^^

Is this what we all see at the moment till the forums are back?
I just wanted to make sure I didn't do anything wrong ;)

Jeremy Rosen's picture

@a7x9269: I see that account in there. Have you requested a new password?

lydiabrokenone's picture

was finally able to login, but it's telling me that i don't have a active membership. it says that i was automatically billed $0.00 in august when $29.99 was taken out of my bank account. Hope this is one of the things that will be fixed. Thanks again for all of your help and good luck getting everything worked out.

TrivSkip's picture

wowa so this is triviumworld.com ? what happen to old pics and forum post and that? is it the same ? or? idk im so confusied :(

trivium-jbonenberg's picture

Yo, everything worked for me, but the tour dates seem to be wrong on sept 17. It should be in cincinnati

Ahsan's picture

The site is extremely glitchy right now.

I'm successfully logged in (I believe). On the right hand side I can see what threads were posted in last for each section of the forum (e.g., Filezon, or Tours). When I click on the actual thread that's on the right it takes me there. But when I click to view the entire sub-forum it takes me to the membership page.

Jeremy Rosen's picture

@a7x9269: If you click on LOGIN at the top right, you'll be taken to the login page. There is a link next to the "Log in" if you've forgotten your password.

Jeremy Rosen's picture

@TrivSkip: These will all be coming back soon. The forums have been migrated, we're just fixing a few things with them.

Justin 5B's picture

Thanks for the hard work Jeremy!!!

- Justin

a7x9269's picture

@Jeremy Rosen: how do i do that for the trivium gold membership login

Trivium1984's picture

[quote=Marvin]hi, both login methods won't work for me.
and the strange thing is when i click 'forgot password' and type in my old TW-accounts email-adress it says: "We can't find that account. Try again." but the strange thing is that i recieve email notices via my old adress, for example: user xy is following you on triviumworld... thats confusing me?!

but i'm sure you guys will fix it! :D
thanks for the work you put in[/quote]

Same problem for me. ;)

Jeremy Rosen's picture

Hey guys, as we stated in the new news post here, there's an old set of membership data powering this site. We've got the correct set now and should have it in within the next few hours. This should solve problems for MOST of you getting this upgrade thing when you've paid.

If it doesn't, don't worry. We will make sure you're taken care of as well.

Punisher12's picture

Theres a couple of parts on the site that keep telling me I need to upgrade my account when I know for a fact I have it.

aoife's picture

Mines let me log in buts telling me i need to upgrade to access some stuff

Jeremy Rosen's picture

@aoife: Are you using the same email address associated with your old TriviumWorld.com account to log in?

@trivium-jjlang: Can you send me a private message with your email address?

dgO_o's picture

ahh thanx =)

AshesArise's picture

Thanks Jeremy :)
be cool when it all gets sorted.

TO BATTLE!!

Chris

888MetalHead888's picture

When i try to login neither of the login methods work for me.
When i click 'forgot password' and type in my old Trivium World account email address it says: "We can't find that account"

Swegun's picture

I cant log in to my old account. I have tried with trivium-usename, username, email. I come in but i cant get in to special there it says i have to upgrade my account. But i know that im a member!

6Mar6Vin6's picture

can't watch the TW exclusive video, says i must upgrade, what should i do now?

a7x9269's picture

i can log into the account i just made but it still is asking me to upgrade when i already have the top membership to the old fan site (gold i think is the top one)

Harry's picture

Right on, looking forward to getting everything sorted.

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