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» From "HELP! 2 trivium pre order cards from Mayhem not working!" // August 15, 2011 1:37:56 PM UTC
I had the same problem so I emailed roadrunner and they apologized and sent me a new code right away. So I pre-ordered the cd charged the shipping to my credit card, which was nearly $8, and figured all was well. I did not recieve a confirmation of my order which was strange but the money was held on my card. 5 days later the held funds disappeared, were not charged to my card, and as of 8/15/11 have not received the cd either. I emailed them again on the 10th and have heard nothing since. Pretty disappointing. I thought they would have their s**t together a little beter than this. Hopefully they get it all straightened out soon.
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